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SHIPPING AND REFUND POLICY:
Payment is required when order is placed. If Credit/debit card is used, the card is charged when the order is received, this reserves the tubers for you. The tubers are sent by US Mail, Priority or Parcel Post in April or May. We ship in the order the orders are received. If you want them sooner, please send an email requesting a different date. We typically do not send before March 1st.
If you live close and want to pick up your order, just indicate on the order form that you want to pick it up. There will be no shipping charges on those orders. We will let you know when they are ready.
Our dahlias are state inspected. Tubers are guaranteed to have live eyes and to the best of our knowledge, be true to name. If you receive a mix up in variety, or if they do not grow due to not having live eyes or sprouts, please let us know by October of that year. These tubers will be replaced the following year if too late to replace the same year (After June 15th or if variety has been sold out). If you do not want them replaced we will issue a refund of the tuber price only. We are not responsible for customer negligence, weather, soil conditions, and pest or rodent damage.
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Frey's Dahlias 12054 Brick Rd. SE, Turner, OR 97392